Refund policy

Last Updated: August 8, 2026

Thank you for shopping with The Loc Library. Please review this Return & Refund Policy carefully before purchasing.

DIGITAL PRODUCTS — ALL SALES ARE FINAL

The Loc Library primarily sells digital products, including ebooks, guides, blueprints, roadmaps, checklists, trackers, worksheets, educational resources, and other downloadable materials.

Because our digital products are delivered electronically and may provide immediate access to downloadable content, ALL DIGITAL PRODUCT SALES ARE FINAL AND NON-REFUNDABLE, except where otherwise required by applicable law.

Once an order has been completed, we do not accept:

  • Returns

  • Refunds

  • Exchanges

  • Cancellations

Please carefully review the product title, description, contents, and other information provided on the product page before completing your purchase.

By completing your purchase, you acknowledge that you are purchasing a digital product and agree to this Return & Refund Policy.

NO PHYSICAL PRODUCT WILL BE SHIPPED

Unless specifically stated otherwise on the individual product page, all products purchased through The Loc Library are digital products.

You will not receive a physical book, guide, workbook, or other item in the mail.

Product images and mockups displayed on our website may be used to demonstrate how a digital product looks and should not be interpreted as an indication that a physical product will be shipped.

DIGITAL DOWNLOAD & ACCESS ISSUES

If you successfully complete a purchase but experience difficulty receiving, accessing, opening, or downloading your digital product, please contact us for assistance.

Before contacting us, we recommend checking:

  • Your spam or junk email folder

  • Your promotions folder

  • The email address entered during checkout

  • Any download instructions included in your order confirmation

We will make reasonable efforts to ensure that you receive access to the digital product you purchased.

A technical or delivery issue does not automatically qualify an order for a refund. Our first priority will be helping you successfully access your purchase.

INCORRECT EMAIL ADDRESS

Customers are responsible for providing an accurate email address when completing their order.

If you entered an incorrect email address and did not receive your digital product, please contact us. Where reasonably possible, we will assist in verifying the purchase and providing access to the product.

An incorrectly entered email address does not automatically qualify an order for a refund.

DUPLICATE PURCHASES

Customers are responsible for reviewing their carts before completing checkout.

If you believe you accidentally purchased the exact same digital product more than once, please contact us as soon as possible.

Duplicate-purchase requests will be reviewed individually, and any accommodation will be made at our discretion except where otherwise required by applicable law.

CHANGE OF MIND

Because digital products cannot be physically returned once access has been provided, we do not issue refunds because a customer:

  • Changed their mind

  • No longer wants the product

  • Did not read the product description

  • Did not use or complete the resource

  • Purchased the wrong product

  • Expected a physical product

  • Found similar information elsewhere

  • Did not achieve a particular personal, hair, business, or financial result

Please make sure the product is appropriate for your needs before purchasing.

BUSINESS & INCOME RESULTS

Some Loc Library products may discuss side businesses, loctician businesses, pricing, clientele, salon ownership, marketing, business growth, or potential income.

Purchasing one of these products does not guarantee that you will earn a particular amount of money or achieve a particular business result.

References to $1,000+, six figures, or other income or revenue amounts are educational examples, potential goals, historical experiences, or illustrative scenarios and are not guarantees of future earnings.

Individual results vary based on factors including skill, experience, pricing, location, demand, clientele, availability, expenses, marketing, effort, and execution.

Failure to achieve a particular result does not qualify a digital purchase for a refund.

UNAUTHORIZED PAYMENT OR BILLING ISSUE

If you believe a purchase was made without your authorization or you believe there is an error with your payment, please contact us promptly so we can review the transaction.

For legitimate technical, access, or billing concerns, we encourage customers to contact The Loc Library before initiating a payment dispute so we have an opportunity to investigate and assist.

EXCEPTIONS REQUIRED BY LAW

Nothing in this policy is intended to limit or exclude any refund, cancellation, or other consumer right that cannot legally be waived under applicable law.

Where applicable law requires a refund or other remedy despite this policy, The Loc Library will comply with those requirements.

CONTACT US

If you have questions about your purchase or need assistance accessing a digital product, please contact:

The Loc Library / Adivaslocs | Microlock Salon
Email: ashlee@adivaslocs.com
Website: TheLocLibrary.com

 Refund Policy → Terms of Service, with your existing Terms already stating that digital purchases are final and non-refundable.